![]() ![]() There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer unless directed to do so. A photo of the items in their original packaging showing no signs of damage to the packaging and the reason why you wish to return it. To complete your return, we require a receipt or proof of purchase. NO RETURNS TO COUNTRIES OUTSIDE OF THE US (Defective units will be serviced for replacement parts).NO RETURNS ON glass, ceramic, porcelain, including toilets, sinks, bath tubs, consoles and vanities.Products delivered over 30 days are not returnable or exchangeable.All Returns are subject to a 25% restocking fee, based on the value of the returned merchandise.If we provide you with a return label it will be deducted from your total purchase. You have to obtain an RMA number (Return Merchandise Authorization) from our online department before shipping back the merchandise.Merchandise must not be installed and must in 100% resalable new condition.Guidelines for obtaining a Return Merchandise Authorization If damaged in transit please report within 5 business days.Bathtub and Shower Wall Kits and Panels.We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. ![]() ![]() It must also be in the original undamaged packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase arrives, unfortunately we can’t offer you a refund or exchange. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. This is provided at your request.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. If your item requires LTL Freight shipping we will provide you with shipping quotes from our freight network and you will have the ability to chose the carrier and cost. If you receive a refund, the cost of all shipping, including any shipping you paid to receive the item will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to the address and warehouse provided to you with your return authorization email. (Large or Heavy Items) Please contact us VIA Chat or By Emailing for a Expedited Freight Quote.Īll Returns are subject to a 25% restocking fee Expedited Shipping is only available for select items requiring freight shipping.We Can Not Ship Any LTL Items With Standard Freight to Alaska and Hawaii.Processing times vary by manufacturer and we can not guarantee that they will process the order faster. Expedited shipping is shipping with the carrier that is expedited.Additional Freight Charges may apply to Large or Bulky Items. Swan, Maax, Bootz, A2, Comfort Designs, DreamLine and Custom Glass.įree Standard Shipping on Items Priced Over $75. The following brands do not fall under the price match guarantee.The Price Match Guarantee includes the item price, and the shipping charges, it excludes sales tax. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |